Payment and Invoice Questions

Which payment methods are available?

During the live pilot, payment is agreed per order. Bank transfer, open account, proforma or invoice-based payment, and manual operations approval can be used.

Is card payment available?

No. Card payment and escrow are not included in the live pilot.

Does production start before payment confirmation?

No. Even after an order is created, the print shop starts production only after payment status and order terms are confirmed.

How are invoices handled?

Invoice or proforma details are handled by operations according to the chosen payment method.

How do refunds work?

Refunds and cancellations are reviewed manually during the pilot, not through an automatic card refund flow.