Notification Types
Stay informed about your account activity, orders and important platform developments through different types of notifications on NowToPrint.
Notification Types
Stay informed about your account activity, orders and important platform developments through different types of notifications on NowToPrint. This page explains which notification types are available.
Order Notifications
You are informed at every key step related to your order process.
Order Status
- Order Received: Payment confirmation and order number
- Pre-Review Started: File check in progress
- File Issues: Technical problems requiring correction
- File Approved: Ready for production
- Production Started: Entered the print process
- Packaged: Prepared for shipping
- Shipped: Tracking number and details
- Out for Delivery: Courier en route
- Delivered: Delivery complete
Every order notification includes the order number and status details. You can view your full notification history on the "My Orders" page.
RFQ (Quote Requests)
- New Quote Received: Someone submitted a bid on your RFQ
- Quote Updated: An existing quote has been revised
- ⏰ RFQ Expiring Soon: Closes within 24 hours
- RFQ Accepted: Your selected quote has been confirmed
- RFQ Rejected: Your quote was not accepted
- RFQ Cancelled: The quote request has been cancelled
Account Notifications
Security and activity notifications related to your account.
Security
- New Sign-in: Login from a different device
- Password Changed: Password update notification
- Email Changed: Email address updated
- Suspicious Activity: Unusual account activity detected
- 2FA Enabled: Two-factor authentication activated
Account Activity
- Payment Added: New payment method saved
- Address Added: New delivery address added
- Team Member Added: New member joined your organisation
- Monthly Report: Account activity summary (optional)
Проверка знаний
In which situations do you receive an order notification?
Which situations do security notifications cover?
When is an RFQ notification sent?
Design Notifications
Receive notifications about important events while working in Design Studio.
File Operations
- File Uploaded: Design uploaded successfully
- Auto-Saved: Changes saved
- Sync Error: Connection issue
- File Deleted: Design or media file deleted
Collaboration
- New Comment: Someone commented on your design
- Shared: Your design was shared with someone else
- Edit Made: A collaborator made a change
- Permission Changed: Your sharing permissions were updated
Marketplace Notifications
Notifications for activities on the Marketplace.
Seller Notifications
- New Order: An order has been placed for your product
- ⭐ New Review: Your product has received a rating
- Question Asked: A question about your product
- Performance Report: Weekly sales summary
Buyer Notifications
- Favourite Product Discount: A discount on a product you are watching
- 🆕 New Product: New product from a seller you follow
- Stock Alert: An out-of-stock product is back in stock
- Price Drop: A product you are watching has dropped in price
Tip: Add your favourite products to your "Favourites" list to receive notifications about price drops and stock updates.
System Notifications
Information about platform and system updates.
Maintenance and Updates
- Scheduled Maintenance: Warning before system maintenance
- 🆕 New Feature: Platform updates
- Performance Improvement: Speed and stability updates
- Mobile App: New version released
Important Announcements
- General Announcement: Important information for all users
- Campaigns: Special discounts and promotions
- Events: Webinar, training and event announcements
- Service Outage: Unexpected outage notification
Payment and Invoice Notifications
Notifications for your financial transactions.
Payments
- Payment Confirmed: Transaction successful
- Payment Declined: Card or balance issue
- Refund Issued: Refund processed
- Automatic Payment: Subscription renewed
- Card Expiring Soon: Card renewal required within 30 days
Invoices
- Invoice Ready: Monthly invoice generated
- Invoice Emailed: Invoice sent to your email address
- ⏰ Payment Reminder: Invoice due date approaching
- Invoice Paid: Payment complete
Warning: Payment notifications are always active and cannot be turned off. This is important for account security.
Notification Priorities
Notifications are classified by level of importance:
| Priority | Description | Example | Can Be Disabled |
|---|---|---|---|
| Critical | Requires immediate action | Payment declined, Security alert | No |
| 🟠 High | Important but not urgent | Order status, File issue | Limited |
| 🟡 Medium | Informational | Quote received, New comment | Yes |
| 🟢 Low | Optional | Campaigns, Tips | Yes |
Related Topics
Frequently Asked Questions
Can I turn off all notifications? No, security and payment notifications are always active. Other notifications can be customised in preferences.
How long are notifications stored? Notification history is stored for 90 days. Older notifications are automatically deleted.
How do I enable mobile app notifications? You need to grant notification permission for the NowToPrint app in your mobile device settings.
Notification emails appear in my spam folder — what should I do? Add "notifications@nowtoprint.com" as a trusted sender in your email provider.
Can I change the notification sound? Yes, you can customise the notification sound in the mobile app settings. On the web version, browser settings apply.
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