Frequently asked questions

Clear answers for the Smart Quote, PDF Analysis, quote request, supplier offer, payment, and shipping workflow.

How does Smart Quote work?
You describe the job in plain language. NowToPrint turns the brief into structured print specifications, highlights missing technical details, and prepares the quote request so suppliers can quote on the same scope.
Which files do I need?
You can start with a written description of your print job. If your artwork is ready, a PDF lets you check details such as page size, bleed, fonts and colour information before requesting a quote.
What does PDF Analysis do?
PDF Analysis helps you review technical risks before printing. It highlights findings such as missing bleed, low image resolution, font issues and colour profile problems. These findings support production decisions; they do not guarantee the final printed result.
Why do preflight and imposition matter?
Preflight helps reduce unexpected problems during quoting and production. Imposition arranges pages, folds and trim positions to suit the selected printing process.
How do I receive quotes from print shops?
After you create a quote request, matching print shops review the specifications and send you private quotes. You can compare the scope, production requirements and delivery times before choosing.
Are suppliers verified?
A producer account is matched by category, capability, location, and quote request details. Public pages do not state unverified producer counts or scores.
How do payment, invoice, VAT, refunds, and disputes work?
The flow separates quote, order confirmation, payment, invoice, refund, and dispute handling.
Do custom print jobs have refund or cancellation rights?
Custom or buyer-specific print jobs may have different refund and cancellation conditions than standard products. The final terms should be shown in the supplier offer and pre-order information.
How is personal data processed?
NowToPrint processes account, contact, quote request, file analysis, and security data for the purposes and legal bases described in the privacy notice. Non-essential cookies and marketing communications should use separate preference or consent controls.
How are shipping and lead time decided?
Shipping and lead time depend on the job, supplier location, buyer location, production method, quantity, destination, and selected delivery service. These details belong in the quote request and final supplier offer.