Order Tracking and Delivery
Track your orders step by step and access delivery information.
Order Tracking and Delivery
Track your orders step by step and access delivery information.
Order Statuses
| Status | Description | Duration |
|---|---|---|
| Awaiting Confirmation | Payment and confirmation | 1–2 hours |
| Preparing | Production | 1–5 days |
| Quality Control | QC check | 0.5–1 day |
| Shipped | Courier | 1–7 days |
| Delivered | Reached address | — |
Order Lifecycle
Order Tracking
Real-Time Tracking
- Go to the My Orders page
- Click on the order you want to track
- View the stages in the Details tab
- Use the Tracking Code for shipment tracking
Wissenscheck
What information do you receive when the order is shipped?
Notifications
Automatic Notifications:
- Order confirmed
- Production started
- Shipped
- Delivered
Carrier Metadata
NowToPrint does not currently maintain a contracted-carrier catalog or book a shipment. The supplier selects a carrier under its own agreement and manually records the carrier name, tracking reference, and link. A displayed carrier name is not evidence of a direct platform integration.
Estimated Delivery Times
Any delivery date shown in an order is an estimate manually supplied by the seller. It is not a carrier-originated or platform-guaranteed delivery promise. Confirm service coverage, price, customs, insurance, and timing with the supplier or carrier before accepting the commercial terms. Automated carrier rates and delivery promises are planned, not live.
Delays or Damage
Use the supplier's carrier link first for a delayed shipment. For visible damage, ask the carrier to record the condition, keep photographs and contact info@nowtoprint.com with the order number. Self-service dispute opening is not enabled in the current marketplace phase; operations records and reviews the evidence manually.
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