Notification Types
Stay informed about your account activity, orders and important platform developments through different types of notifications on NowToPrint.
Order Notifications
Order creation, shipping, delivery and completion events address the relevant buying or producing organisation's owners/admins. Production-stage changes address the buyer in-app. An email for every stage or a live courier position is not promised.
Marketplace Notifications
RFQ publication addresses the buyer and matched producers; quote submission or revision addresses the buyer. Acceptance, lost-quote and expiry events have different audiences. An RFQ warning is not guaranteed to arrive exactly 24 hours before expiry.
Account Notifications
Message types exist for account verification, password reset, account lock and credential change. Do not assume every device login, address edit or team action generates a separate message.
Design Notifications
A save/upload status shown beside a file is not a persistent email subscription. Email or push for every design edit, collaboration event or comment is not promised; check the file's own save status.
System Notifications
An announcement or sample notification does not establish a service sending maintenance, campaign or mobile-app messages to every user. The dashboard header bell currently shows an empty placeholder.
Payment and Invoice Notifications
Payment declaration addresses platform finance in-app. Verification addresses the buyer by email and in-app, and the producer in-app. Rejection addresses the buyer. A message is not evidence of automatic card collection, invoice issuance, refund or producer payout. Check the order's payment record.
Notification Priorities
Security, transactional and engagement messages have different preference, retry and address-suppression rules. Priority does not guarantee a delivery time or that a message cannot be disabled.
Frequently Asked Questions
Can I turn everything off? The Dashboard preference Save button is disabled; switches are not persistent settings. A valid unsubscribe action in an engagement email normally stops that scope only.
How long is history kept? No universal 90-day automatic deletion promise applies to every channel. Use the related record for the order and transaction information you need.
What if a message is missing? Check your address, spam folder and the RFQ or order record. Give support the reference and time; do not repeat the operation to obtain a message.
Can I set mobile sounds or push? The push switch in Dashboard does not prove a working mobile notification, sound or vibration service.
Related Topics
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