Orders & Delivery
Everything you need to know about placing orders, making payments and tracking delivery on NowToPrint.
Everything you need to know about placing orders, making payments and tracking delivery on NowToPrint.
Order Workflow
- Create a quote request with your print requirements and quantity.
- Review the returned quote, specifications, price and commercial terms.
- Accept a suitable quote to create an order.
- Complete the recorded payment requirement, file review and any required proof approval. A payment-readiness result alone does not confirm payment or authorise production.
- Follow production and delivery updates on the order screen.
Guides in This Section
Placing an Order
Step-by-step guide from quote request to accepted order.
Order Lifecycle
From placement to delivery — all order stages and the Kanban production flow.
Shipping & Delivery Options
Carriers, delivery timelines, express options and address management.
Order Tracking
Check order status and track shipment.
Payment
Payment methods and invoicing.
Cancellation Policy
Request review under the current production and payment policy.
Returns & Cancellations
Cancellation conditions and return procedures.
Quick Reference
Production and Delivery Estimates
Dates shown in an order are seller-provided estimates, not platform or carrier guarantees. Production time depends on the accepted specification, capacity, proof approval, and payment/file gates. Confirm the current estimate with the supplier before accepting commercial terms.
Shipping Options
Shipping is currently arranged manually by the supplier under its own carrier agreement. Carrier coverage, price, pickup, customs, insurance, and delivery timing must be confirmed with the supplier or carrier. Automated carrier rates, booking, and guaranteed delivery options are planned, not live.
Order Statuses
| Status | Meaning |
|---|---|
| Received | Order recorded; preparation, production or a requested action may continue |
| Completed | Delivery or a completion/closure state is recorded |
| Cancelled | Order recorded as cancelled |
File, proof, payment or cancellation-review attention messages may appear separately. The print shop’s detailed production stages differ from this buyer summary.
Minimum Quantities
Available quantities depend on the product and the supplier’s production requirements. Specify the quantity you need, then check the quoted quantity and any minimum-order condition before accepting.
Bulk Orders
Include quantity, specifications and your target delivery date in the request. Pricing and response time depend on the request and supplier. Receiving a quote does not create an order or start production; review and accept the commercial terms separately.
Support
For questions about your orders, email info@nowtoprint.com and have your order number ready.
Next: Placing an Order →
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