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  3. Payment and Invoice Questions

Payment and Invoice Questions

Frequently asked questions about payment confirmation, invoices, and pilot payment scope.

Print Buyerdocs1 min readReviewed May 31, 2026

Payment and Invoice Questions

Which payment methods are available?

During the live pilot, payment is agreed per order. Bank transfer, open account, proforma or invoice-based payment, and manual operations approval can be used.

Is card payment available?

No. Card payment and escrow are not included in the live pilot.

Does production start before payment confirmation?

No. Even after an order is created, the print shop starts production only after payment status and order terms are confirmed.

How are invoices handled?

Invoice or proforma details are handled by operations according to the chosen payment method.

How do refunds work?

Refunds and cancellations are reviewed manually during the pilot, not through an automatic card refund flow.

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Payment and Invoice QuestionsWhich payment methods are available?Is card payment available?Does production start before payment confirmation?How are invoices handled?How do refunds work?
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