Order Detail Screen
The order detail screen lets you view all the information about an order on a single page. Learn what each section does and how to use it.
Order Detail Screen
The order detail screen lets you view all the information about an order on a single page. Learn what each section does and how to use it below.
Screen Sections
The order detail screen consists of four main sections:
Marketplace Context Card
Shows which channel the order originated from. Examples: Marketplace, Manual Entry, Quote, Bulk Order, or API.
Production Timeline
Shows where the order is in the production process via a progress bar. Colour-coded warnings appear as the deadline approaches or is passed.
Payment Status
Payment information, invoice synchronisation and the customer-facing price summary are displayed here.
Activity Log
All changes to the order are listed in chronological order: who did what, and when.
Production Progress Bar
The progress percentage is shown according to the order's current production stage:
| Stage | Progress |
|---|---|
| Draft | 0% |
| Pending | 5% |
| Confirmed | 15% |
| Pre-Press | 25% |
| Plate Making | 35% |
| Proof | 45% |
| Printing | 55% |
| Binding | 65% |
| Finishing | 75% |
| Quality Control | 85% |
| Shipped | 95% |
| Delivered | 100% |
Deadline Warnings
- 🟢 On Time — More than 4 days until deadline
- 🟡 Approaching — 3 days or fewer remaining
- 🟡 Due Today — Last day
- 🔴 Overdue — Deadline has passed
Overdue orders are flagged with a red alert. Prioritise these orders.
Payment Tracking and Risk Analysis (Accounts Receivable)
Before confirming an order, "Financial Intelligence" kicks in to protect your Print Shop from losses. Based on the credit (accounts receivable) terms you have configured for the customer, the Risk Widget alerts you instantly.
Live Interactive Panel (Live Demo)
Click the buttons below to test risk scenarios. In a "Limit Exceeded" situation, placing the order into production requires the Manager's password approval — not the operator's (Hard-Block rule).
Cari Bakiye & Risk Kontrolü
Otomasyon DevredeKredi Limiti Daraldı
Limit: ₺75,000Kullanılan: ₺65,000
Müşterinin ₺10,000 kullanılabilir limiti kaldı. Sonraki siparişler risklidir.
"Siparişi Onayla" Butonu
Bu risk durumunda sistem yöneticisi onayı gereklidir.
Payment status is indicated by three colours:
- 🟢 Paid — Full payment received
- 🟡 Partial Payment — Advance received, balance pending
- 🔴 Pending — No payment made yet
Price Summary
Expand the price details section to view customer-visible payment information. Production cost, margin, supplier receivable, and internal source references are not shown on buyer-facing order screens.
- Order amount
- Paid amount
- Remaining balance
- Invoice synchronisation status
- Payment receipts, when available
If the Paraşüt ERP connection is active, invoice synchronisation is performed automatically and a "Synced" label is shown.
Activity Log
All events on the order are displayed as a timeline.
Event Types
Each event is distinguished by a different icon and colour:
- 🟢 Order creation and confirmations
- 🔵 Payment transactions
- 🟣 Production stages
- 🟠 Shipping operations
- 🔴 Cancellation and hold operations
Detail Information
Each event record displays:
- Date and time
- Performed by (System / Operator / Customer)
- Notes added, if any
- Shipping tracking number (for shipping events)
- Receipt link (for payment events)
View Options
Compact View: By default the last 5 events are shown. Use "Show More" to see all.
Timeline View: Full chronological timeline with detailed view. Use "Show Less" to collapse.
Use the refresh button in the top right to see new events in the activity log.
Marketplace Context Card
Different information is shown depending on the order's source:
| Source | Description | Additional Info |
|---|---|---|
| Marketplace | Order from the online store | Marketplace order reference |
| Manual | Entered by the print shop | Operator details |
| Quote | Created from an accepted quote | Quote reference, RFQ details |
| Bulk | Bulk order | Batch number |
| API | External system integration | API reference |
Frequently Asked Questions
The order detail shows outdated information — what should I do? Refresh the page. Use the "Refresh" button in the activity log to pull the latest events.
The deadline date looks wrong — can I change it? You can update the deadline date on the order edit page.
Payment status shows "Pending" but the customer has paid? Check the Paraşüt synchronisation. For bank transfer / EFT payments, wait for receipt approval.
An event in the activity log is recorded as "System" — what does that mean? Automated processes (XJMF machine signals, schedulers) are recorded with "System" as the actor.
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