Payment and Invoice Questions

Which payment methods are available?

During the live pilot, payment is agreed per order. Bank transfer, open account, proforma or invoice-based payment, and manual operations approval can be used.

Is card payment available?

No. Card payment is not part of the live pilot. The platform collects the payment and pays the print shop after delivery, minus commission.

Does production start before payment confirmation?

No. Even after an order is created, the print shop starts production only after payment status, order terms, file/preflight readiness, and required production information are confirmed.

How are invoices handled?

Invoice or proforma details are handled by operations according to the chosen payment method.

How do refunds work?

Refunds and cancellations are reviewed manually during the pilot, not through an automatic card refund flow.