Notifications

NowToPrint keeps you informed throughout Marketplace RFQ and order workflows.

Notification Types

Type	Description
New RFQ	A new request is available to suppliers
Quote received	A buyer has received a supplier quote
Quote accepted	A submitted quote has been accepted
Quote declined	A submitted quote has not been selected
Order	A marketplace order has been created
Delivery	Shipping or delivery status has changed
Payment	A payment workflow requires your attention

Supplier RFQ email

When a published RFQ matches an eligible supplier, a dedicated Review and Quote email is queued for that supplier. It contains no price or another supplier's private data; the call to action leads to the supplier's authorized incoming-RFQ dashboard.

A material RFQ amendment is queued under a separate notification purpose, so suppliers receive the new revision. Redelivery of the same publication or the same revision is deduplicated, preventing transient mail failures from causing duplicate messages without dropping meaningful changes.

Notification Settings

Open Dashboard > Preferences > Notifications to manage:

• Email notifications for critical updates
• In-app notifications for product activity
• Sound for new in-app notifications

Notification Panel

Use the notification icon in the header to:

1. View the five most recent notifications.
2. Mark a notification or all unread notifications as read.
3. Delete a notification.

[!TIP] An unread badge identifies notifications that still need your attention.

Frequently Asked Questions

Why am I not receiving notifications?

1. Check your email spam folder.
2. Review Dashboard > Preferences > Notifications.
3. Confirm that your email address is verified.

How can I delete all notifications?

Notifications currently need to be deleted individually. Bulk deletion is not available yet.

Delivery Reliability

Canonical order/RFQ commands that emit an outbox event persist that event in the mutation transaction. Configured workers retry temporary channel failures with safe backoff. External email arrival is not guaranteed. A notification may be delayed, but the committed marketplace operation is not rolled back.

The immutable event can be delivered more than once after a publish-before-ack failure. The notification queue deduplicates by business purpose, recipient, and RFQ revision. If a delay continues, do not recreate the operation. Send support the operation time and the reference visible in the product; do not include private payload data.